“Oh, dear!! Have a look at the Google website for the QRO.

There are admittedly some compliments, but Complaints should never arise for such an important part of government and remember revenue gathering is such an intrusive function. TTR is left most times still in the dark when TTR makes even a basic enquiry at QRO. And that is assuming one can find the relevant person to help. QRO is just not up to the task on being helpful. Is the reason that QRO has no proper technical education structure? It’s another case of Castle QRO siege mentality of “Just because someone wants something doesn’t mean you have to give it to them”! Pathetic!”